Frequently Asked Questions

Do I have to meet someone at the facility to rent a unit?

No, we give you the ability to rent a unit right from our website by clicking "Rent Storage". You will be prompted on what to do. Once the unit is rented, you will receive an email and/or text with instructions on how to move in immediately.


Do I provide my own lock?

In most cases, you will, we do have a select few units that have a lock and a key assigned to them. If there is a key and lock inside the unit on the floor then you can use the provided lock.  If there’s not a key and lock on the floor of the unit then you will apply your own disc lock to the unit.

Is the facility graveled or paved up to the units?

The facility is paved and we have asphalt leading up to every storage unit except for the outdoor parking spaces. 


Can I store a vehicle in one of your larger units?

We do not allow vehicles to be stored in the bigger enclosed units.

Vehicles, RVs and boats go in our outdoor parking. Winter tips: winterize your RV, store a boat for winter.

Do you have climate-controlled units or covered parking?

No. Our units are standard drive-up, ground-level units, and all outdoor RV, boat and trailer parking is uncovered. See covered vs. uncovered RV storage for tips on protecting a vehicle outdoors.

What can't I store?

For everyone's safety, tenants may not store:

  • Flammable or hazardous materials, such as gasoline, propane tanks, paint thinner, fireworks, and chemicals
  • Explosives and ammunition
  • Perishable food, or anything that attracts pests, including unsealed pet food
  • People, pets, or other animals, and plants
  • Illegal items, including drugs and stolen goods
  • Wet or moldy items, or anything that leaks or has a strong odor
  • Tires, unless they're on a vehicle in outdoor parking
  • Vehicles in enclosed units (outdoor parking only)
  • Toxic, medical, or asbestos-containing waste

Do you offer a military discount?

Yes! We offer a 10% military discount. No proof is required. Just let us know when you rent or give us a call at (435) 447-4777.


AA Personal Storage Tips and Tricks