How to Switch a Name on a Storage Unit: What You Need to Know

Published on 4/14/2025
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Life happens—whether you’re sharing a unit, taking over one from a friend, or just need to update the account holder, there may come a time when you need to switch the name on a storage unit.

But can you simply hand over the keys and call it a day? Not quite. Here’s everything you need to know about transferring ownership or updating the renter name on a storage unit the right way.

Can You Transfer a Storage Unit to Someone Else?

In most cases, yes, but there’s a process involved. Storage units are legally tied to the person whose name is on the rental agreement, so you can’t just change the name without documentation.

Why You Might Need to Change the Name:

  • You’re taking over payments for someone else

  • The original renter is moving or no longer using the unit

  • It’s a business account that needs to be transferred to a new employee or owner

  • The current renter has passed away and the unit needs to be managed

How to Switch the Name on a Storage Unit

Here’s a step-by-step guide to make it as smooth as possible:

1. Contact the Facility First

Reach out to the storage facility’s manager or office staff. Policies can vary, so it’s important to ask:

  • What forms are required?

  • Does the current account holder need to be present?

  • Is a new rental agreement needed?

2. Complete a New Rental Agreement

Most facilities will require the new person to fill out a brand-new lease, even if nothing else is changing. This ensures the facility has updated records for billing, access, and legal responsibility.

3. Provide Identification

The new renter will likely need to show a valid photo ID, and possibly proof of address or business credentials if it’s a commercial rental.

4. Clear Any Outstanding Balance

Before a transfer can be made, the current account must be paid in full. If there are unpaid fees, the unit typically can’t be switched.

5. Update Access Info & Lock

Once the new agreement is signed, make sure the new renter updates:

  • Gate codes or online login details

  • Contact info for emergency or billing purposes

  • The lock, if needed, for extra peace of mind

Special Circumstances: What If the Renter Is Deceased?

If a renter passes away, their storage unit becomes part of their estate. In this case, you’ll usually need:

  • A copy of the death certificate

  • Legal documentation proving you are the executor or next of kin

  • Possibly a court order depending on state laws

Tip: Always speak directly with the facility manager—they can guide you through the exact process required.

Can You Just Add a Second Name?

Some facilities may allow a second authorized user or “co-renter” to be added to an account, but this usually doesn’t transfer ownership. Only the primary account holder has legal responsibility unless the facility allows for shared agreements.

Final Thoughts

Switching the name on a storage unit is easy once you know the process—but it’s not as simple as passing off a key. To protect both parties (and your belongings), it’s important to do it by the book.

If you're looking to update your storage unit agreement or have questions about transferring ownership, our team at AA Personal Storage is here to help. Just give us a call or stop by the office—we’ll walk you through it, step by step.